GDPR Compliance

Rixot.com is committed to protecting the personal data of individuals in the European Economic Area and the United Kingdom in accordance with the General Data Protection Regulation (GDPR). This page explains our commitments, the legal bases on which we process data, and the rights available to you as a data subject.

1. Our Commitment

We are dedicated to processing personal data lawfully, fairly, and transparently. Rixot.com applies the principles of data minimization, purpose limitation, accuracy, storage limitation, and security to all personal data we handle, and we maintain appropriate technical and organizational measures to uphold these principles.

2. Data Controller

For the personal data processed in connection with your account and use of the marketplace, Rixot.com acts as the data controller. This means we determine the purposes and means of processing your personal data. You can reach our team using the contact details provided in this policy.

3. Legal Bases for Processing

We process personal data only where we have a valid legal basis under the GDPR:

• Contract: to provide the service and fulfill your orders.
• Consent: for optional communications and non-essential cookies.
• Legitimate interests: to secure, operate, and improve the platform.
• Legal obligation: to comply with tax, accounting, and anti-fraud requirements.

4. Your Data-Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: obtain confirmation of and a copy of the data we hold about you.
• Rectification: have inaccurate or incomplete data corrected.
• Erasure: request deletion of your data (the “right to be forgotten”) where applicable.
• Restriction: limit how we process your data in certain circumstances.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: withdraw consent at any time where processing is based on it.

5. How to Exercise Your Rights

To exercise any of these rights, contact us using the details below. We may ask you to verify your identity before acting on your request. We will respond without undue delay and within one month, as required by the GDPR. There is normally no charge, though we may decline or charge a reasonable fee for manifestly unfounded or excessive requests.

6. International Data Transfers

Where Rixot.com transfers personal data outside the EEA or UK, we ensure an adequate level of protection through appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs) or transfers to jurisdictions covered by an adequacy decision. Copies of the relevant safeguards are available on request.

7. Data Protection Contact

If you have questions about how Rixot.com processes your personal data or wish to exercise your rights, you can contact our data protection team at support@rixot.com. We take all such inquiries seriously and aim to resolve them promptly.

8. Right to Lodge a Complaint

If you believe our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or the place of the alleged infringement. We would, however, appreciate the opportunity to address your concerns before you approach a regulator.

9. Changes to This Policy

We may update this GDPR Compliance statement from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

10. Contact

Questions? Email support@rixot.com or visit our contact page.